Privacy & Security

399bey Privacy Policy

Your personal information matters to us. This Policy clearly explains how we collect, store, and protect the data you provide when you register or use any service on 399bey.

Last Updated: January 1, 2026

Our Commitment

How We Protect Your Information

At 399bey, we follow the highest standards of technology and policy to protect your privacy.

Encrypted Data Storage

All your personal information is stored using SSL/TLS encryption technology. Third parties have no way of accessing this data.

Data Sales Prohibited

399bey never sells your personal information to third parties. Your data is used solely to provide you with our services.

User Controls

You may view, correct, or request deletion of your stored information at any time. You have full control over your data.

Cookie Transparency

399bey is fully transparent about what cookies it uses and why. You can disable any non-essential cookies at any time.

Secure Database

Our servers and databases operate in line with international security standards. Regular security audits keep risk levels at zero.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. No marketing communications will be sent without your consent.


01 Introduction

399bey (website: 399bey.pro) is an international online betting and gaming platform. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") describes how 399bey collects, uses, stores, and protects your personal information.

By visiting the 399bey website, registering, or using any of our services, you agree to the terms set out in this Privacy Policy. Please read it carefully.

Important

This Privacy Policy was written in Bengali for the convenience of users in Bangladesh. In the event of a legal dispute, the English version shall be considered the definitive text.


02 What Information We Collect

399bey may collect your information in a number of ways. The type of data collected depends on how you use the platform. Below is a detailed breakdown of what we collect:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number Account Verification & KYC
Contact Information Email address, mobile number, and current address Account Management & Support
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser type, and operating system Security & Fraud Prevention
Usage Data Game history, betting data, session duration Service Improvement & Responsible Gaming
Cookies & Tracking Session cookies, preference cookies, analytics data User Experience Improvement

We only collect information that is strictly necessary to provide our services. Collecting excess data goes against 399bey's principles. If we ever need additional information, we will ask for your explicit permission.


03 How We Use Your Information

399bey uses the information we collect for the following purposes:

  • Account Management: To create, manage, and keep your account secure.
  • Service Delivery: To process betting, gaming, and financial transactions.
  • Identity Verification: To verify your identity as part of the KYC process.
  • Customer Support: To resolve your issues and respond to your queries.
  • Security Assurance: To detect and prevent fraud, money laundering, and illegal activities.
  • Legal Obligations: To comply with applicable laws and the requirements of regulatory authorities.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Promotional Communications: To send you offers and updates with your consent.
  • Responsible Gaming: To identify signs of gaming addiction and provide timely support.
Our Commitment

Your information will never be shared with third parties for advertising purposes. At 399bey, your data is used for you and you alone.


04 Data Sharing & Disclosure

399bey does not generally share your personal information with third parties. However, sharing may occur in the following specific circumstances:

  • Payment Processors: Necessary information is shared with authorized payment gateways to process transactions.
  • Regulatory Authority: Information may be disclosed to meet legal requirements imposed by licensing authorities or government regulatory bodies.
  • Law Enforcement: Information may be disclosed to the relevant authorities when required by a court order or legal obligation.
  • Technology Partners: Limited data may be shared with trusted technology service providers for platform operations — strictly under confidentiality agreements.
  • Business Restructuring: In the event of a merger or acquisition involving 399bey, your data may be transferred to the new entity — you will be notified in advance.
Explicit Declaration

399bey never shares your information with third parties for sale, rental, or advertising purposes. This is a core principle we do not compromise on.


05 Cookie Policy

399bey uses cookies to improve your experience on our website. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Preference Cookies: Used to remember your language preference and other settings.
  • Analytics Cookies: To understand how many users are using the site and in what ways. This information is completely anonymous.
  • Session Cookie: To keep your login session active.

You can delete cookies or stop accepting new ones at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the website.


06 Data Security

399bey uses the latest technologies and practices to keep your data secure. Our security measures include:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall Protection: Our servers are protected by advanced firewalls.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Staff Training: All our staff are trained in data protection and bound by confidentiality agreements.
  • Data Backup: Your information is stored in a secure backup system.
What to Do in Case of a Security Breach

In the event of a data breach, 399bey will notify affected users by email within 72 hours and take all necessary steps to address the situation.


07 Data Retention Period

399bey retains your information only for as long as necessary to provide our services and meet legal obligations.

  • Active Account: Your information is retained for as long as your account remains active.
  • Closed Accounts: Even after account closure, certain information may be retained for up to 5 years where required by law.
  • Transaction Records: Financial transaction data is retained for the period required under applicable regulatory rules.
  • Marketing Data: If you opt out, your information is removed from our marketing list immediately.

08 Your Rights

As a 399bey user, you have the following rights regarding your personal information:

Right to Access Information

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If any of your information is inaccurate, you may request a correction.

Right to Erasure

Under certain conditions, you may request the deletion of your data.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data.

Right to Data Portability

You have the right to download your information in a structured, portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.


09 Minor Protection

399bey is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors. Age is verified at registration, and additional identification may be requested if there is any doubt.

For Parents

If you believe your minor child has registered on 399bey, please notify our support team immediately. We will promptly close the account and delete the associated data.


10 International Data Transfers

As an international platform, 399bey may store your data on servers located outside Bangladesh. In such cases, we ensure that:

  • The recipient country has adequate data protection laws in place.
  • Encryption is applied to all data during transmission.
  • Strict data processing agreements are in place with all third parties.
  • International data protection standards (such as GDPR-aligned practices) are followed.

11 Policy Changes

399bey reserves the right to update this Privacy Policy as needed. For significant changes, we will send a notification to your registered email and update the "Last Updated" date at the top of this page.

Continued use of 399bey after any changes have been made will be taken as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.


12 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right corner of the platform
  • Support Hours: 24 hours, 7 days a week

We offer support in Bengali — feel free to write to us in Bengali.


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